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Operational Strategy & Planning
KPI & Metric Development
Data Analysis & Performance Diagnostics
Business Intelligence Reporting
Departmental Oversight & Management
Budgeting & Resource Allocation
SOP (Standard Operating Procedure) Creation & Documentation
Workflow Analysis & Re-engineering
AI Integration & Implementation
No-Code/Low-Code Automation
Sales Process Optimization
Client Onboarding Streamlining
CRM Implementation & Optimization
Automated Alert & Notification Systems
Team Training & Onboarding
Digital Workspace Management
Team Mentorship & Coaching
Performance Management
Remote Team Management
Strategic Project Management

HubSpot

Full platform configuration, custom property creation, workflow automation, and user management to turn HubSpot into your central business command center.

Slack

Workspace customization, user onboarding, channel organization, and advanced workflow automation to streamline internal communication and create a central hub for alerts and updates, and bots.

Airtable

Designing relational databases, creating intuitive interfaces for teams, and building complex automations to manage projects, CRM, and operational data without code.

Zapier

Stand out with our captivating content creation services, tailored to engage today's digital audience

PandaDoc

Building and managing smart document templates, automating the proposal-to-contract lifecycle, and tracking engagement to accelerate deal cycles.

Zoom

Managing virtual meeting environments, configuring webinar settings, and integrating with calendars for seamless scheduling and team collaboration.

Trello

Designing Kanban boards, implementing Butler automation rules, and managing team workflows for project tracking and task management.

ClickUp

Configuring custom views (List, Board, Gantt), setting up task dependencies and automations, and managing projects and documentation in an all-in-one platform.

Draw.io

Mapping complex business processes, creating system architecture diagrams, and visualizing workflows to document and optimize operations.

GPT & DeepSeek API

Integrating AI capabilities into business systems, building custom chatbots, and automating content generation and data analysis tasks.

Google Sheets

Creating complex, automated dashboards, using Apps Script for custom functions, and building data models to analyze business performance and automate reporting.

Salesforce

Administering user roles, customizing objects and fields, building reports and dashboards, and automating sales processes to optimize the CRM platform.

Advanced Data Privacy & Security

I ensure robust operational security by implementing a comprehensive privacy-first framework, which includes leveraging ProtonMail for encrypted communications, VPNs for secure networking, and decentralized systems for resilient data handling. My practices extend to employing email masking, disposable inboxes, and anti-fingerprinting browsing to maintain anonymity, while enforcing corporate privacy protocols, utilizing system-level control via rooting, and deploying advanced anti-tracking and ad-blocking measures to safeguard all digital activities.

Yapul Saldivia

Operations Optimization Specialist

Tools & Technologies